Latest tech news and updates

February 21, 2025

Why Are ‘Best Effort’ Clauses in Managed Services Agreements a Warning Sign?

In the dynamic world of IT, IT Services Providers (MSPs) are constantly evolving. A significant trend is the shift from traditional Service Level Agreements (SLAs) to more comprehensive Managed Services Agreements (MSAs).

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February 20, 2025

The Hidden Costs of Hourly IT and the McDonald’s Ice Cream Machine Saga

In the world of tech support, the traditional break-fix model, where companies charge per hour, still persists.

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Latest tech news and updates

Why Are ‘Best Effort’ Clauses in Managed Services Agreements a Warning Sign?

The Hidden Costs of Hourly IT and the McDonald’s Ice Cream Machine Saga

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