Business Continuity

Let’s face it: most business letters are about as exciting as a moisture farm on Tatooine. You open them, skim the first line, and toss them into the trash faster than Han Solo can shoot first. But every now and then, a message arrives that’s different.

Have you ever wondered what would happen if a company decided to tell the unvarnished truth about itself? Inspired by a Seinfeld episode called “Opposite,” where George Costanza decides to do the opposite of his instincts and starts telling the truth, we decided to come clean about the reality of our company.

As a business that relies on outsourced Managed IT services, receiving a negative Smile Back score can be disheartening. It can feel like a reflection of poor service and unmet expectations.

In this article, we’ll explore how the timeless game of chess can teach us valuable business lessons about maximizing our time and outpacing the competition.